Capability
ThinRemote
IXON Cloud
Primary purpose
Software fleet access & ops
OEM machine connectivity & IIoT
Remote SSH / terminal
Interactive shell and SSH to the OS, in-browser and via CLI
VPN to the machine; SSH only if you run it yourself over the tunnel
Remote desktop / HMI
Remote desktop to the device (when it has a GUI)
VNC to the machine's HMI, plus HTTP to its web UI
Filesystem access
In-browser file explorer and transfer
Not a first-class OS file browser (access the host over the VPN)
Web / HTTP service proxy
HTTP/TCP/TLS tunnels to any local service
HTTP and VNC access to machine interfaces over the VPN
Monitoring & metrics
OS metrics (CPU, memory, disk, network, temp, uptime) plus custom metrics
Machine data logging over industrial protocols, live & historical dashboards
Alarms & notifications
Threshold alarms on any metric, email or webhook
Machine alarms with email and mobile notifications
Fleet automation
Playbooks (YAML, check mode, batched rollout, failure kill-switch), parallel exec
Fleet Manager for settings/updates; build custom automation on the Open API/SDK
CI/CD & scripting
JSON output, exit codes, ad-hoc & stored playbooks for pipelines
Open API and Cloud SDK to script the platform yourself
Device APIs
Scripts become typed, callable resources on every device
Platform Open API; fieldbus protocols (OPC-UA, Modbus, S7, EtherNet/IP, BACnet)
AI agents (MCP)
Built-in MCP server to drive the fleet in natural language
None built in (build on the Open API)
Connection model
Outbound-only, TLS 1.3, no inbound port, no lateral reachability
Outbound-only over port 443: HTTPS, MQTT/TLS and an encrypted VPN
RBAC & audit
Role-based access, tokens and audit trail across all surfaces
User roles, permissions and a Request Access approval flow
Security certification
ISO 27001 certified
ISO 27001 certified ISMS
Industrial fieldbus protocols
Tunnel to a local protocol service, or read values via a device script
Native OPC-UA, Modbus TCP, Siemens S7, EtherNet/IP, BACnet